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Email Email with erroneous message about license expiration #923

Open Carlos Eduardo Luminatti opened this topic on on Jun 14, 2019 - 2 comments
Carlos Eduardo Luminatti commented on Jun 14, 2019

I have a message requesting renewal ... but my license is valid until February 2020. Why am I receiving emails saying that I can not use Koolreport anymore?

KoolReport commented on Jun 14, 2019

Just ignore that email as it is generated from our payment gateway, not us. The importance is your license status in the licenses page. No worry, Carlos! Thank you for being our customer and your support for us.

Carlos Eduardo Luminatti commented on Jun 15, 2019

Thank you !

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