Hi, I've searched the forum for anything about this and have tried what I've found but nothing seems to be working. I'm running PHP 8.1.4 on a Windows Server and that charts are displayed on the screen ok, but not when I export to PDF and I'm using the latest version 5.3.0.

This is my export code and I've tried with or without the localtemp folder. I've checked the tmp files that are created and renamed them to html and they also don't display the chart:

$report->export('manupskillingpdf')
    ->settings([
        "useLocalTempFolder" => true,
        //"autoDeleteTempFile" => true,
        //"resourceWaiting"=>2000,
    ])
    ->pdf(array(
        "format"=>"A4",
        "orientation"=>"portrait",
        "margin"=>"0.5in",
        "zoom"=>1
    ))
    ->toBrowser($fileName, true); //add ,true to view in browser first

In my class file I've also tried setting the assets paths and still no luck, so just put it back to normal:

public function settings() {
        return array(
            /*"assets"=>array(
                "path"=>_ROOT_PATH."_reports_output/",
                "url"=>"/_reports_output/"
            ),*/
            "dataSources"=>array(
                "data"=>array(
                    "connectionString"=>"mysql:host="._SERVER.";dbname="._DATABASE,
                    "username"=>_USER,
                    "password"=>_PASS,
                    "charset"=>"utf8"
                )
            )
        );
    }

This is the code it produces in the tmp file for the chart and everything is pointing to the correct locations:

<krwidget widget-name='gchart64672b1bb5ab12' widget-type='koolreport/widgets/google/PieChart'><div id="gchart64672b1bb5ab12" style="width:100%;height:400px;"></div>
<script type="text/javascript">
    KoolReport.widget.init({"js":["\/_includes\/vendor\/koolreport\/core\/src\/clients\/jquery\/jquery.min.js",["\/_includes\/vendor\/koolreport\/core\/src\/widgets\/google\/clients\/googlechart.js"]],"css":[]},function(){
        gchart64672b1bb5ab12 = new KoolReport.google.chart("PieChart","gchart64672b1bb5ab12",["programme","worked"],[["programme","worked"],["40242 | Prog1",{"v":915,"f":"15:15 hrs"}],["40243 | Prog2",{"v":4620,"f":"77:00 hrs"}],["40248 | Prog3",{"v":120,"f":"02:00 hrs"}],["40540 | Prog4",{"v":120,"f":"02:00 hrs"}],["40880 | Prog5",{"v":37560,"f":"626:00 hrs"}]],{"is3D":true},{"package":"corechart","stability":"current","language":"en","mapsApiKey":""});
                            });
</script></krwidget>

There are also no errors being displayed either when I press F12 for the developer console. Tried everything I can think of and various combinations of the above, and still nothing. Any other suggestions?

Everything runs on Window Server 2019 Standard. All necessary folders have the relevant read/write access. Temp files are being created, etc

I use PHP manager 1.5 within IIS 10

I've already done that and mentioned it above. They are all pointing to the correct location and I get no errors when pressing F12 either

Hi, I get this error "KoolReport.js:1 Failed to load resource: net::ERR_FILE_NOT_FOUND", but it is pointing to the correct location to load the file.

<script  type='text/javascript'  src='/_includes/vendor/koolreport/core/src/clients/core/KoolReport.js'></script>

This is where the file is actually located, so not sure why it cannot locate it. This is all the javascript code:

<script type="text/javascript">
KoolReport.widget.init({"js":["\/_includes\/vendor\/koolreport\/core\/src\/clients\/jquery\/jquery.min.js",["\/_includes\/vendor\/koolreport\/core\/src\/widgets\/koolphp\/table\/table.js"]],"css":["\/_includes\/vendor\/koolreport\/core\/src\/widgets\/koolphp\/table\/table.css"]},function(){
    ktable646f336aafc091 = new KoolReport.koolphp.table('ktable646f336aafc091',{"cKeys":["wrk"],"removeDuplicate":[],"paging":null});
        });
</script></krwidget></div>

<div style="border:solid 1px #ccc;margin-top:12px">
    <h2 class="text-center">Upskilling breakdown by Programme</h2>
<krwidget widget-name='gchart646f336ac275c2' widget-type='koolreport/widgets/google/PieChart'><div id="gchart646f336ac275c2" style="width:100%;height:400px;"></div>
<script type="text/javascript">
    KoolReport.widget.init({"js":["\/_includes\/vendor\/koolreport\/core\/src\/clients\/jquery\/jquery.min.js",["\/_includes\/vendor\/koolreport\/core\/src\/widgets\/google\/clients\/googlechart.js"]],"css":[]},function(){
        gchart646f336ac275c2 = new KoolReport.google.chart("PieChart","gchart646f336ac275c2",["programme","worked"],[["programme","worked"],["40242 | Prog1",{"v":915,"f":"15:15 hrs"}],["40243 | Prog2",{"v":4620,"f":"77:00 hrs"}],["40248 | Prog3",{"v":120,"f":"02:00 hrs"}],["40540 | Prog4",{"v":120,"f":"02:00 hrs"}],["40880 | Prog5",{"v":37560,"f":"626:00 hrs"}]],{"is3D":true},{"package":"corechart","stability":"current","language":"en","mapsApiKey":""});
                            });
</script></krwidget>

I've added that code and still nothing, doesn't look like it's used the server address.

    ->settings([
        //"autoDeleteTempFile" => true,
        "useLocalTempFolder" => true,
        "serverLocalAddress" => "http://www.applink1.sir/",
        "resourceWaiting"=>2000
    ])

Have also tried setting the assets locations:

"assets"=>array(
                "path"=>_ROOT_PATH."_reports_output/",
                "url"=>"/_reports_output/"
            ),

In the renamed tmp file, the javascript at the top of the page is this and is in the correct file location:

<script  type='text/javascript'  src='/_reports_output/4199708146/KoolReport.js'></script>

Code of the bottom of the page:

<script type="text/javascript">
KoolReport.widget.init({"js":["\/_reports_output\/\/1585769140\/jquery.min.js",["\/_reports_output\/\/1338980318\/table.js"]],"css":["\/_reports_output\/\/1338980318\/table.css"]},function(){
    ktable646f3c5c66f941 = new KoolReport.koolphp.table('ktable646f3c5c66f941',{"cKeys":["wrk"],"removeDuplicate":[],"paging":null});
        });
</script></krwidget></div>

<div style="border:solid 1px #ccc;margin-top:12px">
    <h2 class="text-center">Upskilling breakdown by Programme</h2>
<krwidget widget-name='gchart646f3c5c7a0bf2' widget-type='koolreport/widgets/google/PieChart'><div id="gchart646f3c5c7a0bf2" style="width:100%;height:400px;"></div>
<script type="text/javascript">
    KoolReport.widget.init({"js":["\/_reports_output\/\/1585769140\/jquery.min.js",["\/_reports_output\/\/2790836649\/googlechart.js"]],"css":[]},function(){
        gchart646f3c5c7a0bf2 = new KoolReport.google.chart("PieChart","gchart646f336ac275c2",["programme","worked"],[["programme","worked"],["40242 | Prog1",{"v":915,"f":"15:15 hrs"}],["40243 | Prog2",{"v":4620,"f":"77:00 hrs"}],["40248 | Prog3",{"v":120,"f":"02:00 hrs"}],["40540 | Prog4",{"v":120,"f":"02:00 hrs"}],["40880 | Prog5",{"v":37560,"f":"626:00 hrs"}]],{"is3D":true},{"package":"corechart","stability":"current","language":"en","mapsApiKey":""});
                            });
</script></krwidget>

Bit of an update, when I rename the .tmp file to html and run that through the browser using the full url http://www.applink1.sir/tmp/646f3c5c7a4e03.html it displays the graph, however the PDF file still doesn't.

Still doesn't work

Still nothing, the renamed .tmp file still produces the chart just not the actual PDF file

Have managed to sort it. Thinking it may be a DNS issue, I've changed the url to http://ts2.rtcnorth.info/, which is globally controlled via our server and not using the local host file as the other url was. Changed the "serverLocalAddress" => "ts2.rtcnorth.info" and everything now works.

Think this is an issue purely for Windows Servers. Thanks for all your help with this matter and sorry that after everything it was my side of things.