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Request Failed error message #2914

Open Frank DiGiandomenico opened this topic on on Dec 20, 2022 - 1 comments

Frank DiGiandomenico commented on Dec 20, 2022

Hello, we have been using KoolReport ChromeHeadless PDF export without issue for over a year now. All of a sudden today, we are receiving an error message: "Request Failed:" No changes were made to our codebase.

Looking at a previous reported issue like this (https://www.koolreport.com/forum/topics/2066), I hit the following URL to test: https://service.chromeheadless.io/api/export and received the following response:

{
  "error": "Failed credential!"
}

According to that post, this is a "successful" response from the service, but we're still unable to export from our application. Please advise ASAP, thank you!

Sebastian Morales commented on Dec 21, 2022

Sorry for the inconvenience. We have fixed this issue and the service should be working alright now. We have implemented a solution to prevent this from happening again. Best regards,

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