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How to get refund for my purchase? #2109

Closed dimbax opened this topic on on May 30, 2021 - 3 comments

dimbax commented on May 30, 2021

Hi,

Today my license was renewed but I don't need it currently. How can I get refund?

KoolReport commented on May 30, 2021

We have received your email via our support email. No worry about the refund, if you do not want the renew the license, our supporter will pass your request to sale team to remove your subscription and refund your payment.

If you need any further information, please let me know.

KoolReport commented on May 30, 2021

Just want to inform that your subscription has been cancelled and payment has been refunded, you should receive notification from 2Checkout by now. We thank you very much for being our customer and hope that we have chance to serve you further.

Желаю здоровья и успехов

dimbax commented on May 30, 2021

Grand Thanks :)), I will wait for refund. Please, do not close this topic. I will answer as refund geted.

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