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Question about support #1980

Open Kris opened this topic on on Mar 18, 2021 - 1 comments

Kris commented on Mar 18, 2021

Hello,

If you are licensed customer, what is the process of support other than the forum, is there ticket system?

Please advise, Kris

KoolReport commented on Mar 18, 2021

We encourage everyone to use forum since your question will help others as well. The question from licensed customer will be marked with yellow star and receive priority support. If the question and answer contains sensitive information then licensed customer can email to us at support (at) koolreport.com.

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