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Cloud Export Service is reporting error #1957

Open Kris opened this topic on on Mar 10, 2021 - 6 comments

Kris commented on Mar 10, 2021

Hello,

Cloud Export service is reporting an error, cannot convert to pdf

Please advise,

Kris

David Winterburn commented on Mar 10, 2021

Hi Kris,

Thanks for your feedback! Our cloud export server is having a disk problem at the moment. We will try to resolve it as soon as possible and get back to you and other users. Thanks!

David Winterburn commented on Mar 10, 2021

Hi Kris,

The cloud export server is back running fully now. Would you please try the service again and let us know if there's still any issue? Thanks!

Kris commented on Mar 10, 2021

Thank you for quick response. Tested it - it is working now!

Kris commented on Mar 18, 2021

Cloud export service is down again - please help!

Sebastian Morales commented on Mar 19, 2021

Kris, we could see the server instance is online now. Would you pls test it again and let us know the result? Tks,

Kris commented on Mar 19, 2021

Thank you! It is now working as expected.

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