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I had already asked this question by email about 2 weeks ago, but unfortunately I haven't received an answer yet. So here again: What do I have to do so that I can continue to use the extended service for my KoolReport Pro Developer License? A timely response would be nice, as the existing one ends on September 17th.
Lol ... your headline is correct now. Normally 1 week before the subscription ended, our e-commerce vendor will email you about the renewal. I have checked your subscription and it seems you registered auto-renew. So next week you will receive email saying that your license will be renewed on 17th (if you wish to continue or you can cancel). If nothing happens, on that day, your license will be renewed automatically with price of $99 (or 83.89 EUR).
Hope that my explanation is clear.
On behalf of KoolReport team, thank you very much for staying with us.
Karl
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