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Blank PDF trying to export big block of data #1035

Open Marco Arredondo opened this topic on on Aug 9 - 3 comments

Marco Arredondo commented on Aug 9

Hi Koolreport Team,

I'm making a report using the PivotMatrix widget and now it's working very well. The data query for this report and the information detail retrieve aproximmetly 12,000 records in total.

I have a problem trying to export this report to PDF. I've noticed that the problem is the big block of data because if I limit the query to 5,000 records the exported PDF file has no issue, but when I work with the complete query all I have is a PDF file with all the pages in blank.

Do you know why this is happening?

I hope you can help me.

Cheers.

KoolReport commented on Aug 10

So if you test with small block of data, does it work?

Marco Arredondo commented 6 days ago

Yes, it works with small block of data.

As I said, if I limit the query for example to 5,000 records instead of the 12,000, the exported PDF file is well generated.

KoolReport commented 6 days ago

Could you please try to increase the resourceWaiting time

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