Coronavirus: How can we help?March 26, 2020
This is an unprecedented time in our history. The COVID-19 pandemic is having an impact on the health of our loved ones, the businesses we rely upon, the health of the global economy, and the way we live our daily lives. Although small, we would like to contribute our effort to help.
We are here to help our customers
We stand ready to help you with safe, secure and affordable reporting solution. KoolReport framework is continued to improve with new features and bug fixes to ensure your report application relied on us continue to run well. We are working hard to fulfill our support responsibility to our customers and all KoolReport's users. We continue to get outsourcing projects done even our customers may be late on payments. We truly understand "a friend in need is a friend indeed".
Discount our licenses
In this flat world today, every businesses is connected to each others. Crisis somewhere else reach us in the way I could not think of. Job loss, project halted, late payment, all can happen putting financial burden in our shoulder. That's why we discount 40% for all KoolReport Pro licenses during this hard time. We understand and would like to share the burden with you.
Take care of our employees, who serve you
Supporting our employees during this crisis period is critical to providing you the service you need and expect. We have taken actions as Covid-19 spreads to protect the physical health and financial security while supporting our customers. Our employees are allowed to work remotely. We provided them with tools to work effectively from home. During their transition from workplace to home, you may see some impact of wait time for our support answer. We greatly appreciate your patience and understanding as we work through this together.
We would like to say thanks to all for your trust you put in us everyday. We believe that the crisis will be gone soon and we together be back stronger than ever.
<3 koolreport team