KoolReport's Forum

Official Support Area, Q&As, Discussions, Suggestions and Bug reports.
Forum's Guidelines

Strange problem #235

Open michele opened this topic on on Mar 27, 2018 - 5 comments

michele commented on Mar 27, 2018

The drill down report is correctly working on dev server, but not in production. Strange thing is that no errors are visible in console or php. Year report is loading but clicking on year does not. Furthermore, drilldown is not working on safari (error is: TypeError: saleDrillDown.next is not a function. (In 'saleDrillDown.next(_filter)', 'saleDrillDown.next' is undefined))

KoolReport commented on Mar 27, 2018

Could you please send me link to the report, you may send to suport@koolreport.com

KoolReport commented on Mar 27, 2018

BTW, you try Safari on computer or on phone?

michele commented on Mar 27, 2018

Mail sent. I've tried on desktop and mobile.

KoolReport commented on Mar 28, 2018

It seems problem is from Google Chart library, google chart does not provide us the click event when using in Safari. We are working to find out if we miss anything in google chart settings.

michele commented on May 10, 2018

any news about this?

Build Your Excellent Data Report

Let KoolReport help you to make great reports. It's free & open-source released under MIT license.

Download KoolReport View demo
help needed

DrillDown